One flat price per office. No surprises on the invoice.
Managed IT is $800 per office per month, and often less. Everything below is included. We don't bill by the ticket, the hour, or the device.
Included in every office
- Unlimited help desk: phone, email, chat, and remote support
- On-site visits when a problem can't be fixed remotely
- Network, firewall, and Wi-Fi management
- Antivirus on every computer, with alerts if it's ever missing
- Ransomware protection with 15-minute file snapshots
- Encrypted off-site backups and disaster recovery
- Around-the-clock security and uptime monitoring
- Windows updates and upgrades, installed after hours
- Server, computer, and network lifecycle management
- Warranty repairs handled by us at no cost to you
- Business phone service with call analytics
- Microsoft 365 and Google Workspace administration
- A signed HIPAA business associate agreement
Ways your rate goes down
More than one office
Each additional location costs less than the first. Multi-office practices and small groups get a lower per-office rate.
Software we already support
If you run software we already support in depth, such as Open Dental, Eaglesoft, Dentrix, or Curve, setup is faster and your monthly rate drops.
Things you'll never see on our invoice
- Per-ticket or per-hour charges
- Per-computer or per-user charges
- Markups on the hardware, licenses, or internet service you buy
- "Out of scope" fees for routine work
- Contracts of any length, multi-year, yearly, or monthly
Common questions
- What counts as an office?
- A physical location with its own network. A clinic with two floors in one building is one office. A second clinic across town is a second office.
- Do you charge per computer or per user?
- No. Hire another front-desk person or add three workstations and your bill stays the same.
- What isn't included?
- Hardware and third-party software licenses you choose to buy. We quote those up front, before anything is ordered, so there's nothing on the invoice you didn't approve.
- Do you make money on the hardware and software we buy?
- No. You buy it directly, at your price, and you own it. We don't resell it, mark it up, or take a commission for standing between you and your vendors.
- Is there a contract?
- No. We don't do contracts at all, not multi-year, not yearly, not even monthly. We won't hold you hostage. You'll stay with us because you love our service.
Find out what you'd pay.
We'll look at your current setup, tell you what we'd change, and give you a flat monthly price. No obligation.