Everything your office runs on, managed by one team

Every service on this page is included in the flat monthly price. One call covers the computers, the network, the phones, and the backups.

Network management

Firewalls, switches, Wi-Fi, and internet connections, configured and watched around the clock.

Firewalls we build and maintain ourselves, with separate networks for staff, guests, printers, and devices
WireGuard VPN for staff working from home, set up in minutes
Remote desktop access limited to approved locations
Encrypted DNS that blocks known malware and phishing sites
Office outages detected within minutes
Every configuration is scripted and version-controlled, so every office is built the same way

We watch your systems so problems get fixed before anyone notices.

Antivirus on every workstation, and an alert if any machine is missing it
Around-the-clock monitoring of servers, disks, backups, battery backups, and internet links
Windows updates installed after hours, so they never interrupt patients
USB storage and outdated file-sharing protocols disabled by default
Decoy services on every office server that alert us when anything probes them
Audit records kept for at least eight years

Your files are snapshotted every 15 minutes and copied off-site several times a day, somewhere nothing on your network can reach.

Snapshots of shared files every 15 minutes, kept for up to two years
Encrypted off-site copies pulled several times a day. If malicious software infects your network, it has no route to our backup servers.
Write-once folders for records that must never change
Every file change on shared drives logged, so we can see exactly what was touched
Computers rebuilt from a standard configuration, not by hand

Business phones that we set up, support, and report on.

Desk phones and softphones on one hosted system
Call analytics: answer rate, missed calls, wait times, and your busiest hours
Missed calls turned into callback tasks so no one falls through the cracks
Phone menus, ring groups, queues, voicemail, and after-hours routing
Online faxing and two-way text messaging
Your phones can be forwarded to one or more backup numbers if your office ever goes offline
Phones configure themselves. Plug one in and it works.

We plan, buy, install, maintain, repair, and retire your equipment.

An inventory of every computer, server, and network device, with its warranty status
End-of-life tracking, so replacements are planned rather than discovered the day something dies
Warranty repairs handled by us at no cost to you
Standard builds with your practice software pre-staged, so a new computer is ready the day it arrives
Operating system upgrades rolled out overnight, a few machines at a time

Real people who know your office, reachable by phone, email, chat, or the client portal.

Unlimited support requests, no per-ticket charges
Remote support through our own tool, with no open ports into your network
On-site visits when hands are needed
A client portal for tickets, a knowledge base, and your office's live status page

Microsoft 365 and Google Workspace set up properly and kept that way.

One set of accounts: your office sign-ins sync to Microsoft 365 or Google Workspace
New staff set up and departing staff shut off when you ask
A secure mail portal for sending patient information
Managed tablets locked down for check-in or front-desk use

We'll look at your current setup, tell you what we'd change, and give you a flat monthly price. No obligation.